Quality Officer

Key Duties:

• ISO 9001 Compliance Management:
  • Oversee and manage the implementation, monitoring, and maintenance of ISO 9001 quality management systems across the organization.
  • Conduct regular internal audits to assess compliance and identify areas for improvement.
  • Prepare for and coordinate external ISO 9001 audits, ensuring the company is consistently compliant with the latest standards.
  • Develop, implement, and review procedures and policies that align with ISO 9001 quality management principles.
  • Provide training and guidance to staff on ISO 9001 requirements and best practices.
• IT Support and Troubleshooting:
  • Liaise with IT service providers for system maintenance, updates, and problem resolution.
• Liaison with Contract Managers:
  • Work closely with contract managers to ensure that all contracts and services provided meet ISO 9001 quality standards.
• Continuous Improvement:
  • Drive a culture of continuous improvement by identifying areas where processes can be enhanced in both IT and quality management systems.
  • Stay up-to-date with industry standards and best practices related to ISO 9001 and IT management.

Qualifications:

• Experience in ISO 9001 compliance and management, preferably within the building services or facilities management industry.
• Strong IT skills, with knowledge of relevant IT systems and software.
• Familiarity with building services contracts and operational processes is advantageous.
• Excellent communication skills, both written and verbal, with the ability to engage stakeholders at all levels.
• Strong organizational skills, attention to detail, and the ability to manage multiple tasks concurrently.