Private Client Solicitor

Key Duties:

• Ensure the delivery of excellent customer service to all clients including good communication, timely response to correspondence and proactive management of client work.
• Ensure personal and team compliance with professional conduct rules and internal policies and procedures.
• Manage financial aspects of client work effectively and work within parameters communicated in relation to write offs.
• To ensure that personal development is sustained.
• To ensure achievement of financial billing targets for client work are achieved for your team.
• To ensure achievement of billing and gross profit targets for your team.
• Meet targets for recovery of cash from clients for your team.
• Ensure personal and team manages files in a manner at all times consistent with any SLAs agreed with referrers of work
• Deliver effective supervision to any staff reporting in to you. Complete file reviews, on schedule, for any fee earners requested.
• Ensure that new matter opening targets are met for your team
• Participate regularly in business development activities to stimulate growth in caseload.
• Ensure personally and team conversion of enquiries into new business. Achieving conversion targets and working with others and business development personally and ensuring all of the team captures data relating to enquiry handling in a manner consistent with the firm’s internal procedures and communication of this data to the Business Development Manager.
• Be proactive in assisting the firm sell more services to existing clients directly or through cross selling.
• To ensure both you and the team are proficient in the effective use of the practice and case management system and any other technologies implemented to deliver personal and firm objectives.
• Ensure the integrity of data for contacts, clients and matters which your team work on.