Paralegal

Key Duties:

• To support the firm in the provision of legal services by providing legal assistance to Conveyancers and clients.
• To assist Conveyancers in the management of their caseload by undertaking legal procedures as supervised by the Conveyancer.
• To assist Conveyancers with file-related queries, either by telephone or face-to-face, ensuring client service levels and client standards are always adhered to.
• To ensure that clients are dealt with efficiently and politely and that appropriate legal matters are raised with the Conveyancer.
• To attend to clients, take instructions, and conduct letter and telephone enquiries as necessary.
• To open and process post in accordance with the firm’s procedures.
• Updating the case management system/client systems as appropriate to ensure compliance.
• Preparing files and closing and archiving.
• Assisting with a caseload of property law matters.
• Keeping up-to-date with changes in property law and ensuring that clients are informed of any changes that may affect them.

Requirements:

• Strong technical skills
• At least 12 months of experience in conveyancing.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving skills.
• Ability to work under pressure and tight deadlines.
• Commercially aware with a strong focus on client service.
• Experience with investor purchases and portfolio mortgages, particularly where the lender is separately represented would be desirable

NOTE: This job description is not exhaustive and will be subject to periodic review.  It may be amended to meet the changing needs of the business.  The post-holder will be expected to participate in the process, and we would aim to reach an agreement on any changes.