Business Development Officer

Key Duties:

• Deliver outstanding customer service to all stakeholders and act as the initial point of contact for all new and existing employers
• Achieve recruitment, income and sales targets as well as other KPIs as agreed with the Head of Employer Engagement in line with the SDF2 project.
• Use appropriate routes to market to ensure a robust pipeline of opportunities and upsell digital/sustainability
• Undertake detailed Organisational Needs and Training Needs Analysis.
• Be responsible for the building of mutually beneficial relationships with employers and external stakeholder.
• Ensure quality and accuracy of information provided to employers in line with relevant funding and policy guidance.
• Ensure accurate and holistic usage of the colleges CRM systems ensuring the upkeep of activity is logged and recorded.
• Present to and consult with the Head of Employer Engagement and other appropriate Managers on business trends with a view to developing new programmes, services and qualifications.
• Work in a consultative manner to provide holistic advice and guidance to employers to determine their training requirements and enable them to access bespoke solutions.
• Maintain planned regular contact with employers to ensure ongoing satisfaction and to identify new opportunities.
• Ensure the highest standards of compliancy and accuracy in all administrative work in line with policies and procedures
• Provide employers with extensive information and support around sustainability and digital training opportunities.
• Variation to this job description may be required from time to time.